Shipping Policy

Delivery Time & Policies:

The delivery time varies from product to product and also depends on the availability of the product.

  • Single machine or machine accessories combo are sent from local warehouse in US/UK/PL/AU/CA/JP. Delivery time usually takes 2-7 days.
  • Separate accessories or materials are sent out from our warehouse in China. Delivery time usually takes 10-30 days.

In case of pre-order, the products will be sent from China to the local warehouse first, and then delivered to you from the local warehouse. Please refer to the relevant product page for the expected shipping time.

Notice: If the order includes both machine and separate accessories or materials, the order will be split and delivered separately.

Shipping Countries:

Global Official:

Aland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas (The), Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory (the), Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands (the), Central African Republic (the), Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands (the), Colombia, Comoros, Congo, Congo (the Democratic Republic of the), Cook Islands (the), Costa Rica, Côte d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic (the), Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (the) [Malvinas], Faroe Islands (the), Fiji, French Guiana, French Polynesia, French Southern Territories (the), Gabon, Gambia (The), Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (the) [Vatican City State], Honduras, Hong Kong(China), Iceland, India, Indonesia, Iran (the Islamic Republic of), Iraq, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea (the Democratic People's Republic of), Korea (the Republic of), Kuwait, Kyrgyzstan, Lao People's Democratic Republic (the), Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya (the), Macao(China), Macedonia (the former Yugoslav Republic of), Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands (the), Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia (the Federated States of), Moldova (the Republic of), Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles (the), New Caledonia, New Zealand, Nicaragua, Niger (the), Nigeria, Niue, Norfolk Island, Northern Mariana Islands (the), Norway, Oman, Pakistan, Palau, Palestinian Territory (the Occupied), Panama, Papua New Guinea, Paraguay, Peru, Philippines (the), Pitcairn, Puerto Rico, Qatar, Réunion, Russian Federation (the), Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Solomon Islands (the), Somalia, South Africa, South Georgia and the South Sandwich Islands, Sri Lanka, Sudan (the), Suriname, Svalbard and Jan Mayen, Swaziland, Syrian Arab Republic (the), Taiwan (China), Tajikistan, Tanzania, United Republic of, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands (the), Tuvalu, Uganda, Ukraine, United Arab Emirates (the), United States (the), United States Minor Outlying Islands (the), Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands (British), Virgin Islands (U.S.), Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

United Kingdom Official:

United Kingdom

Deutschland Offiziell:

Austria, Germany, Liechtenstein, Luxembourg, Netherlands (the), Switzerland

Europe Official:

Belgium, Bulgaria, Croatia, Cyprus, Czech Republic (the), Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Japan Official:


Order Tracking:

After your order is successfully placed, you will receive an Order Confirmation email to confirm your order details. Once your item ships, you will receive a Shipment Notification email, which includes your order number, the express information and package tracking number, and you are aso able to track the status of your order through the email.

Things about order modification, refund processing, shipping updating and so on will be notified to you in real time by email as well.


Please confirm your shipping address prior to completing your order. If you want to modify your shipping address, please email us ( within 48 hours of purchase, or we will ship to the address according to your order information.

If there is any force majeure that cause our products damage in transit, please contact us immediately at after you receiving your package. And we hope to get your understanding and patience in this circumstance.

Please note that the notification email will be sent to the email address you left in contact information on the check out page, or the email address you used to register your account. If the email address you left is invalid or not in use, we will not be liable for any risk or loss caused by this.
If you change your mind midway, please don't just reject the package. To cancel your order, please contact us to explain the situation ( and we will handle the return for you in accordance with our return/refund policy. We do not assume the risk of loss or damage to the package arising from the rejection.

Please contact us at within 7 days of the delivery suggested by the official tracking system of logistics companies if you do not receive the order, or we shall bear no responsibility on this occasion.
If there is any damage to the package and/or products inside, or if there is any item(s) missing, please contact us at within the day with pictures and/or videos.