Scam Alert

Posted by Alysa Lau on

Dear LP users and fans,
 
Ever since the launch of the original LP1, nefarious companies and individuals have been posing as LaserPecker and scamming people out of their hard-earned money. They fraudulently use LP promotional materials and offer our products on illegitimate affiliate sites at ridiculously low prices. Some victims receive cheap etching pens and some receive nothing at all.
 
Recently, there has been a spike in this type of complaint which is what prompted this warning. We would like to remind everyone, especially potential customers, to only purchase LaserPecker products from authorized stores. These include; the official online stores www.laserpecker.net and www.laserpecker.com, direct sale online stores including all LaserPecker Amazon Marketplaces stores, LaserPecker AliExpress, Alibaba, Lazzada stores, or authorized LaserPecker dealers and distributors.You will receive guaranteed products and official warranty service, have access to our customer services and the LP user community, and most importantly, you’ll avoid being scammed. If you doubt the authorization of a site, feel free to contact us for confirmation.
 
For those of you who have fallen victim to this scam, we are terribly sorry and we will do what we can to help you with your dispute. We suggest that you submit a refund request to your credit card company, PayPal, and/or the platform from which the purchase attempt was made. Make sure to include a detailed account of the scam along with any pictures or screenshots if possible. Please also contact LP via services@laserpecker.com to report where you saw the ad or promotion and the URL of the site in question.  Please also let us know if we can provide any available supporting documentation to help validate your claim.
 
We have compiled a list of scam sites here that we know of so if you see any suspicious websites or social media advertisements, please report them to us. We will check them out and keep the list updated to hopefully help prevent more people from being scrammed.
 
Thank you for your time and attention.
 
Team LaserPecker

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